Privacy policy

We sincerely ask customers to agree to our lawful collection and use of personal information so we can provide a better, safer, and smoother shopping experience on wakuku.us, operated by WakukuUS.

Last updated: 2025-12-06

SECTION 1 – INFORMATION WE COLLECT

When you purchase a product from our store, we collect the personal information you provide, such as:

  • Name

  • Shipping address

  • Email address

  • Phone number

  • Order details

When you browse wakuku.us, our system automatically receives your device’s IP address, browser type, operating system, and basic interaction data to help improve site performance and user experience.

If you voluntarily subscribe to marketing emails, we may send you updates about new blind boxes, toy drops, promotions, and store news.

SECTION 2 – CONSENT

How do we get your consent?

When you provide personal information to complete an order, verify payment, arrange delivery, or request a return, we assume your consent for us to collect and use that information for order-related purposes only.

If we ask for your information for a secondary purpose (such as marketing), we will clearly ask for your explicit permission.

How do you withdraw your consent?

If you change your mind, you may withdraw your consent at any time by contacting us at:

  • Email: mkpwcmk@gmail.com

  • Phone/WhatsApp:

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – OUR PLATFORM (IMCART)

Our store is hosted on Imcart, which provides the e-commerce technology that allows us to sell products such as Wakuku and Siinono blind boxes.

Your data may be stored on Imcart’s database and secure servers protected by industry-standard security measures.

Payments

If you complete a purchase using a payment method supported by Imcart, certain payment information may be processed by third-party payment gateways. Payment processors follow their own security and privacy standards.

We recommend reviewing the privacy policy of your chosen payment provider for detailed information.

SECTION 5 – THIRD-PARTY SERVICES

Third-party service providers (e.g., logistics partners, payment gateways) will only collect and use information necessary to provide their services.

If a third-party provider is located in another country, your information may be subject to that jurisdiction’s laws.

Once you leave wakuku.us or access a third-party link, this Privacy Policy no longer applies.

SECTION 6 – SECURITY

We take reasonable precautions to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

Although no transmission over the internet is 100% secure, we follow widely accepted industry standards to safeguard your information.

SECTION 7 – COOKIES

Our store uses cookies for:

  • Remembering your cart

  • Tracking site visits

  • Improving browsing experience

  • Ensuring site functionality

You may disable cookies in your browser settings, but doing so may affect site performance.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your region or are using the site under the permission of a guardian.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this policy at any time. Changes take effect immediately once posted on wakuku.us.

Any significant updates will be announced on our website.

SECTION 10 – CONTACT INFORMATION

If you wish to access, correct, amend, or delete your personal information, or if you have questions, please contact:

  • Privacy Department – WakukuUS

  • Email: mkpwcmk@gmail.com

  • Phone/WhatsApp: